Family Computers - Service & Networking

Secure Small Office Solution
Secure Small Office Solution is an ideal and cost-effective solution for small business, powered with Windows Small Business Server 2011 ,Dell PowerEdge T310 Server ,ESET NOD32 Antivirus & SonicWALL firewall protection.

Unique features of this solution as follows
     Enterprise quality functionality and productivity capabilities
     Centralized Data storage with Dell RAID protection.
     Access files, E-mails, Desktop from virtually anywhere with SonicWALL Global VPN.
     E-mail Archieving,Calender,Task, Contact & Inbox sharing with Exchange 2010.
     Perfect Document Control System & folder sharing with SharePoint 2010.
     Best Proactive protection against Virus,Spyware ,Trojans & Malware from ESET Smart Scanners.
     Award Winning Enforced Gateway level AV,AS ,IPS & RBL protection from SonicWALL UTM.
     Centralized Fax solution and distribution with Windows 2008 Fax Service.
     Automatic backup and data recovery with windows Server 2008 Backup.
     Immediate Remote Support and Next business day On-site support for Technical issues from our         Support Team.

Wired Networking

We provide wired networking solution with Cat 5 & Cat 6 Ethernet cables. Quality testing, commissioning and termination done for wired network. If the customer requires test report for the data points, we provide test report using IEEE certified Analyzers.

Wireless Networking

We setup good quality signal wireless network in infrastructure mode, for IEEE 802.11 N,G series protocol. Wireless printing ,scanning ,faxing (All-in-one printers) also done. Ad-hoc peer-to-peer networking also done for small Workgroups .Security Enabled wireless networking with WPA and WEP encryption also done.

Laptop/Desktop/Printer/Scanner Servicing

All Types of Laptop ,Desktop, Printer ,Scanner Servicing Done At Service Centre .For Laptops\Desktops Pcs ,All Flavor Windows Operating System Corruption Removal,Spyware & Virus Removal, Corrupted Mail Recovery (Outlook Express Dbx Files And Office Outlook Pst Files),Data Recovery Are Done.Firmware And Bios Upgradations Are Done For Desktops,Laptops,Servers ,Routers ,Manageble Switches And Heavy Duty Printers.Chip Level Servicing Also Done For Pc,printers,laptop & scanner.We also perform lost password recovery.

On-site Service

We provide on-site support for all IT-related supports. Calls can be registered through phone (Ph- 4325634) or fax (4325949) or E-mail(support@fccqatar.com). Call coordinator will contact the customer ,fix an on-site visit time to attend the call ,based on the convenient time of the customer.Our Service Engineer will visit the customer on the prefixed time by the call co-ordinator and will provide the apt solution to satisfy customer requirement.

Annual maintenance contract for IT support

We provide annual maintenance contract for IT support .For those companies which have signed AMC contract with us ,our Service Engineers will be doing preventive maintenance on a regular basis ,to make the office IT infrastructure problem free. In addition to this regular visit ,any number of additional calls can be registered with our Call co-ordinators ,which will be attended with in a time duration of 3 hours.

Long term\Short term IT man power support

We provide Long term\Short term IT man power support .System Administrator ,Network Engineer ,Help Desk Support Engineer are the main category we are providing for IT man-power support. All our Engineers are professionally Qualified with good communication skill.

Remote Access Service

We provide domain access from branch office /mobile users through dial-up connection .This feature can be deployed for software which requires database synchronization in multiple location.

VPN setup between Offices

We provide vpn setup between offices.VPN can be setup using leased line or ADSL internet connection.VPN tunnels will be usingPPP or L2TP\ IPSEC protocol with authentication and encryption suiting client’s requirement

Security Cam \ Remote monitoring & Recording

We provide Security camera solution (Wired & Wireless ) .If the customer requires ,Cameras can be configured with Record Scheduling to a Server with sufficient hard disk space. Cameras can also be configured for motion detection with E-mail notification etc.

Centralized Backup Solution For Offices

We provide Backup solution (Tape drive, DVD ,External USB harddisk,NAS,SAN).Network drives are mapped for all users to Backup server.Mapped drive in server is scheduled for Backup.Mails for individual users can also be backed up to this mapped network drive in the backup server.

Internet\ Website access blocking

We provide internet\website blocking.Firewall,Security Gateway and ISA server can be used to achieve this ,depending on customer’s preference.

Chat blocking

We provide chat blocking.(yahoo,msn,google talk etc).Security gateways are used for this purpose .Monitoring chat programme usage with out blocking is also possible with this equipment.

Firewall Solution

We provide firewall solution.Port blocking ,NAT,DHCP service,RADIUS authentication can be configured in the firewall as per customer requirement.

Security Gateway Solutions

We provide security gateway solution. Website blocking ,Top downloader ,Top users, can be identified using this equipment.

Virus \Spyware free office setup solution

We provide virus\spyware free office setup by installing genuine antivirus\spyware removal programmes.Periodic virus scanning will be scheduled in user’s machine. Also administrative privilege will be removed for users to prevent unsafe script installation from internet.

Internal office mailing solution

We provide internal office mailing solution .Based on customer’s preference and financial budget,Exchange server ,vypress messenger or office xp outlook mapi solution can be deployed for the same.

Domain Controller & Domain setup

We provide Domain controller and Domain setup .Setting up Domain for a wired network instead of workgroup enables Centralized management ,Group policy implementation.

DNS server

We provide DNS server setup. Setting up DNS server in a LAN enhances Name resolution.

DHCP server and Relay Agent

We provide DHCP server and DHCP relay agent setup.DHCP server eliminates the headache of giving IP Address manually to all machines in the network.DHCP relay agent can be configured if the DHCP server is residing on a different LAN with different subnet.

ISA server

We provide ISA server setup.ISA server can be deployed if the company prefers to have a proxy, firewall and monitoring system that will integrate fine with Active directory.

FTP server

We provide FTP server setup. FTP solution can be hosted for client operating system and server operating system depending on client’s requirement. User account can be authenticated if client prefers authentication.

IIS server (Web server for internet & intranet )

We provide IIS server setup. Web site can be hosted in the IIS home directory for intranet as internet access.

Exchange server

We provide exchange server setup. Public forums can also be hosted along with Mail boxes (E-mail address & Distribution list) if customer requires

Fax server

We provide fax server setup. Fax server integration with exchange server (Using third-party smtp connectors) can also be done as per client requirement.

Internet Sharing (Dial-up)

We provide internet sharing for dial-up connection .NAT will be enabled along with internet sharing. with Dial-up server. LAN can be made wired or wireless as per client preference.

Internet Sharing (ADSL)

We provide internet sharing for ADSL connection with ADSL router as well as ADSL modem. LAN infrastructure can be made wired or wireless as per client requirement.

ADSL router configuration and Port forwarding

We provide ADSL router configuration to satisfy specified requirement such as Port forwarding for Web server ,IP Camera ,FTP server and Oracle Database access,wireless access restriction ,Mac address filtering etc.

Website ,FTP solution for ADSL connection through DYNDNS

For offices which are having ADSL connection for internet access ,hosted Web server ,FTP server cannot be accessed from WAN ,as the ip address for the ADSL connection keeps on changing.So,for those clients which are having ADSL connection (Dynamic Public IP address),we provide DYNDNS service configuration and enable web server ,ftp server access from WAN

Server room setup

We provide server room setup with proper server ,rack ,patch panel,cable manager ,ups,kvm switch and rack mountable monitor, satisfying customer requirement.

VLAN solution

We provide multiple Broadcast domain creation for multiple departments with an Office by creating multiple VLAN using manageable Cisco switch.

Cisco routers and switches configuration

We do all types of cisco router and switches configuration to suite customer requirement.

WINS server

We perform wins server installation.Wins server deployment speed up name resolution with in LAN.

SQL and MySQL installation

We perform SQL and MySQL installation.

Print server

We do print server setup with Windows 2003 server. Setting up print server in an office ,improves print queue management.

GPO deployment

Group policy deployment in domain for software installation, password changing ,printer deployment, user wise and computer wise can be deployed by us.

Internet File Download restriction

We can implement restriction on downloading contents from internet using GPO,firewall or UTM appliance.

Surfing Quota setup

Surfing quota for users can be setup with UTM appliance.This implementation can boost up internet speed.

Internet Browsing time scheduling

We implement internet browsing schedule using ISA server and UTM appliance.

QoS

Quality of service can be implemented to give higher priority and bandwidth for specific application like VOIP using Linksys and Cisco products.

Privilege internet Browser user setup

We can create privilege users with higher internet speed using QoS interface option with Linksys products.

Proxy server setup

We implement proxy server with ISA ,firewall and UTM appliance

Dating and matrimonial site blocking.

We provide solution for blocking all dating and matrimonial related sites.

NNTP and streaming media server setup

We setup NNTP and streaming media server setup with windows 2003 server version.

Wireless network signal boosting

We provide wireless signal boosting ,by implementing proper configuration to reduce interference and noise.

Home pc /Office pc remote access via internet

We provide software vpn solutions to access home pc for mobile users.

RADIUS server (For remote access, wireless)

We setup RADIUS servers for remote access

IAS server

We setup IAS server in RAS mode as well as RAS proxy mode

RIS server

We setup Remote installation server ,which can make client operating system deployment very easy.

Share point and DFS

We setup share point and dfs ,which can make shared folder publishing and management comfortable for office atmosphere.

Certificate server

We perform certificate server and CA authority setup for secure communications.

UTM solutions

We provide Unified threat management solution.

Bandwidth optimizing with utm equipments

We do provide solution for internet bandwidth optimizing with UTM appliances.

Mobile users vpn access

We setup mobile users domain access through utm devices or windows 2003 server.

Exchange server for ADSL connections

We setup exchange server for ADSL users and a provision to synchronize with third-party hosted mail server.