|
We provide wired networking
solution with Cat 5 & Cat 6 Ethernet cables.
Quality testing, commissioning and termination
done for wired network. If the customer requires
test report for the data points, we provide test
report using IEEE certified Analyzers. |
|
We setup good quality signal
wireless network in infrastructure mode, for IEEE
802.11 N,G series protocol. Wireless printing
,scanning ,faxing (All-in-one printers) also done.
Ad-hoc peer-to-peer networking also done for small
Workgroups .Security Enabled wireless networking
with WPA and WEP encryption also done. |
- Laptop/Desktop/Printer/Scanner Servicing
|
All Types of Laptop ,Desktop,
Printer ,Scanner Servicing Done At Service Centre
.For Laptops\Desktops Pcs ,All Flavor Windows
Operating System Corruption Removal,Spyware &
Virus Removal, Corrupted Mail Recovery (Outlook
Express Dbx Files And Office Outlook Pst Files),Data
Recovery Are Done.Firmware And Bios Upgradations
Are Done For Desktops,Laptops,Servers ,Routers
,Manageble Switches And Heavy Duty Printers.Chip
Level Servicing Also Done For Pc,printers,laptop
& scanner.We also perform lost password recovery. |
|
We provide on-site support
for all IT-related supports. Calls can be registered
through phone (Ph- 4325634) or fax (4325949) or
E-mail(support@fccqatar.com). Call coordinator
will contact the customer ,fix an on-site visit
time to attend the call ,based on the convenient
time of the customer.Our Service Engineer will
visit the customer on the prefixed time by the
call co-ordinator and will provide the apt solution
to satisfy customer requirement. |
- Annual maintenance contract for IT
support
|
| We provide annual maintenance contract for IT
support .For those companies which have signed AMC
contract with us ,our Service Engineers will be
doing preventive maintenance on a regular basis
,to make the office IT infrastructure problem free.
In addition to this regular visit ,any number of
additional calls can be registered with our Call
co-ordinators ,which will be attended with in a
time duration of 3 hours. |
- Long term\Short term IT man power
support
|
We provide Long term\Short
term IT man power support .System Administrator
,Network Engineer ,Help Desk Support Engineer
are the main category we are providing for IT
man-power support. All our Engineers are professionally
Qualified with good communication skill. |
|
We provide domain access
from branch office /mobile users through dial-up
connection .This feature can be deployed for software
which requires database synchronization in multiple
location. |
- VPN setup between Offices
|
| We provide vpn setup between offices.VPN can be
setup using leased line or ADSL internet connection.VPN
tunnels will be usingPPP or L2TP\ IPSEC protocol
with authentication and encryption suiting client’s
requirement |
- Security Cam \ Remote monitoring &
Recording
|
| We provide Security camera solution (Wired &
Wireless ) .If the customer requires ,Cameras can
be configured with Record Scheduling to a Server
with sufficient hard disk space. Cameras can also
be configured for motion detection with E-mail notification
etc. |
- Centralized Backup Solution For Offices
|
| We provide Backup solution (Tape drive, DVD ,External
USB harddisk,NAS,SAN).Network drives are mapped
for all users to Backup server.Mapped drive in server
is scheduled for Backup.Mails for individual users
can also be backed up to this mapped network drive
in the backup server. |
- Internet\ Website access blocking
|
| We provide internet\website blocking.Firewall,Security
Gateway and ISA server can be used to achieve this
,depending on customer’s preference. |
|
| We provide chat blocking.(yahoo,msn,google talk
etc).Security gateways are used for this purpose
.Monitoring chat programme usage with out blocking
is also possible with this equipment. |
|
| We provide firewall solution.Port blocking ,NAT,DHCP
service,RADIUS authentication can be configured
in the firewall as per customer requirement. |
- Security Gateway Solutions
|
| We provide security gateway solution. Website
blocking ,Top downloader ,Top users, can be identified
using this equipment. |
- Virus \Spyware free office setup solution
|
| We provide virus\spyware free office setup by
installing genuine antivirus\spyware removal programmes.Periodic
virus scanning will be scheduled in user’s
machine. Also administrative privilege will be removed
for users to prevent unsafe script installation
from internet. |
- Internal office mailing solution
|
| We provide internal office mailing solution .Based
on customer’s preference and financial budget,Exchange
server ,vypress messenger or office xp outlook mapi
solution can be deployed for the same. |
- Domain Controller & Domain setup
|
| We provide Domain controller and Domain setup
.Setting up Domain for a wired network instead of
workgroup enables Centralized management ,Group
policy implementation. |
|
| We provide DNS server setup. Setting up DNS server
in a LAN enhances Name resolution. |
- DHCP server and Relay Agent
|
| We provide DHCP server and DHCP relay agent setup.DHCP
server eliminates the headache of giving IP Address
manually to all machines in the network.DHCP relay
agent can be configured if the DHCP server is residing
on a different LAN with different subnet. |
|
| We provide ISA server setup.ISA server can be
deployed if the company prefers to have a proxy,
firewall and monitoring system that will integrate
fine with Active directory. |
|
| We provide FTP server setup. FTP solution can
be hosted for client operating system and server
operating system depending on client’s requirement.
User account can be authenticated if client prefers
authentication. |
- IIS server (Web server for internet
& intranet )
|
| We provide IIS server setup. Web site can be hosted
in the IIS home directory for intranet as internet
access. |
|
| We provide exchange server setup. Public forums
can also be hosted along with Mail boxes (E-mail
address & Distribution list) if customer requires |
|
| We provide fax server setup. Fax server integration
with exchange server (Using third-party smtp connectors)
can also be done as per client requirement. |
- Internet Sharing (Dial-up)
|
| We provide internet sharing for dial-up connection
.NAT will be enabled along with internet sharing.
with Dial-up server. LAN can be made wired or wireless
as per client preference. |
|
| We provide internet sharing for ADSL connection
with ADSL router as well as ADSL modem. LAN infrastructure
can be made wired or wireless as per client requirement. |
- ADSL router configuration and Port
forwarding
|
| We provide ADSL router configuration to satisfy
specified requirement such as Port forwarding for
Web server ,IP Camera ,FTP server and Oracle Database
access,wireless access restriction ,Mac address
filtering etc. |
- Website ,FTP solution for ADSL connection
through DYNDNS
|
| For offices which are having ADSL connection for
internet access ,hosted Web server ,FTP server cannot
be accessed from WAN ,as the ip address for the
ADSL connection keeps on changing.So,for those clients
which are having ADSL connection (Dynamic Public
IP address),we provide DYNDNS service configuration
and enable web server ,ftp server access from WAN |
|
| We provide server room setup with proper server
,rack ,patch panel,cable manager ,ups,kvm switch
and rack mountable monitor, satisfying customer
requirement. |
|
| We provide multiple Broadcast domain creation
for multiple departments with an Office by creating
multiple VLAN using manageable Cisco switch. |
- Cisco routers and switches configuration
|
We do all types of cisco router and switches
configuration to suite customer requirement. |
|
| We perform wins server installation.Wins server
deployment speed up name resolution with in LAN. |
- SQL and MySQL installation
|
| We perform SQL and MySQL installation. |
|
| We do print server setup with Windows 2003 server.
Setting up print server in an office ,improves print
queue management. |
|
| Group policy deployment in domain for software
installation, password changing ,printer deployment,
user wise and computer wise can be deployed by us. |
- Internet File Download restriction
|
| We can implement restriction on downloading contents
from internet using GPO,firewall or UTM appliance. |
|
| Surfing quota for users can be setup with UTM
appliance.This implementation can boost up internet
speed. |
- Internet Browsing time scheduling
|
| We implement internet browsing schedule using
ISA server and UTM appliance. |
|
| Quality of service can be implemented to give
higher priority and bandwidth for specific application
like VOIP using Linksys and Cisco products. |
- Privilege internet Browser user setup
|
| We can create privilege users with higher internet
speed using QoS interface option with Linksys products. |
|
| We implement proxy server with ISA ,firewall and
UTM appliance |
- Dating and matrimonial site blocking.
|
| We provide solution for blocking all dating and
matrimonial related sites. |
- NNTP and streaming media server setup
|
| We setup NNTP and streaming media server setup
with windows 2003 server version. |
- Wireless network signal boosting
|
| We provide wireless signal boosting ,by implementing
proper configuration to reduce interference and
noise. |
- Home pc /Office pc remote access via
internet
|
| We provide software vpn solutions to access home
pc for mobile users. |
- RADIUS server (For remote access,
wireless)
|
| We setup RADIUS servers for remote access |
|
| We setup IAS server in RAS mode as well as RAS
proxy mode |
|
| We setup Remote installation server ,which can
make client operating system deployment very easy. |
|
| We setup share point and dfs ,which can make shared
folder publishing and management comfortable for
office atmosphere. |
|
| We perform certificate server and CA authority
setup for secure communications. |
|
| We provide Unified threat management solution. |
- Bandwidth optimizing with utm equipments
|
| We do provide solution for internet bandwidth
optimizing with UTM appliances. |
|
| We setup mobile users domain access through utm
devices or windows 2003 server. |
- Exchange server for ADSL connections
|
| We setup exchange server for ADSL users and a
provision to synchronize with third-party hosted
mail server. |
| |
For all the above Service assistance
at nominal rate, please contact
Family Computers Service Division – Ph :44325634 |
